What happens next?

We’re almost always able to reunite possessions with their owners. Call the Avis location where you returned your car, providing your name, the item(s) you left behind and either: your booking reference number, rental agreement number or Avis Preferred Customer Number.

We will then check the vehicle for you. The phone number will be on your rental agreement. If you don’t have it to hand, look up your hire station.

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 In most cases you will be contacted directly by the relevant local authority if you picked up any fines from parking or traffic infringements. We will let you know if we paid any charges on your behalf and will deduct these from your credit card or account, whichever appears on your rental contract. If this happens, we charge an administration fee to cover our time helping with the paperwork.

Remember to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

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Already planned a trip? Check your booking..

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