Returning your hire vehicle late

We understand you might get delayed, so we try to be flexible. If you're running late or need to extend your car rental - do make sure you contact us as soon as possible. Should you return the vehicle late - without notifying us or extending your hire - you may be subject to a late return fee.

If you fail to extend the rental and you are more than 29 minutes late returning the vehicle, your rental will be extended and you will be charged an extra day's rental at current pay at location prices plus a late return processing fee for each day or part of a day until the vehicle is returned.


How is a late return fee applied?

  • If you overrun past your agreed return date and time, you will incur a late return fee
  • If you still haven't returned the vehicle 24 hours later, then another late return fee will be applied
  • A late return fee will continue to be added every 24 hour period thereafter, until you return the vehicle to the rental station

Please note, if you return your vehicle after the agreed date and time, you will pay an additional days rental charge - plus a late return fee for each day (or part of a day) that you are late.

How much is a late return fee?
Depending on the country of rental, the daily late return fee will be (inclusive of VAT):

  • £12
  • CHF16.20
  • 125 (DKR, NKR or SKR)
  • Between €10 and €12.30 (country dependant)
  • Or the equivalent amount in local currency


Rental agreement
Please always review the rental terms and conditions and your rental agreement when you check the vehicle out. You can also find the relevant contact details on your rental agreement.

 

We understand you may need to return your hire vehicle when we’re not here, especially if you’re flying from an airport during the night.

That’s why at many locations you can return your hire vehicle when it suits you. Just leave your keys in our secure drop box.

Find out whether this is a service we offer at your hire station

Please remember you are responsible for the condition of your hire vehicle until we check it. For peace of mind, take pictures of your hire car as proof of the condition you left it in.

When you collect your hire vehicle, we’ll let you know where to park it on your return.

Flying in? We offer a late arrival service at most airports, which allows you to collect your hire car after hours. Call our reservations team to add it to your booking.

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