When you sign up for an online Avis or Avis Preferred account, you are given the option to opt out of receiving invoices by email. If you tick this box, your invoice will be sent to you by post a few working days after your journey.

We offer Rapid Return in over 125 Avis locations across Europe and will hand you a receipt with all the rental charges – including mileage and fuel – as soon as you return your hire vehicle.

Once received, if you need any further explanation of any of the charges on your invoice - our Avis invoice explainer breaks down what the charges on your invoice all refer to.

If you haven't received your invoice, or need an extra copy, simply request it online. Otherwise, please call our customer services team.

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You can retrieve your latest invoice online using your booking reference number, rental agreement number or Avis Preferred Customer Number.
Retrieve your invoice online.

If you already tried to retrieve your invoice online but aren’t having much luck, your invoice may not yet be available. Call our customer services team for help.

Otherwise, email customer.service@avis.co.uk for a copy of your rental agreement.  

Once retrieved, if you need any further explanation of any of the charges on your invoice - our Avis invoice explainer breaks down what the charges on your invoice all refer to.

 

If you booked using your credit card, you will receive an invoice which is simply for your records. At the bottom of the invoice, it should say:

"No payment necessary. The amount due will be charged to your credit card."
 
Got a query? Call our customer services team. 

 

Yes, if your company has set up a corporate account with us.

Through this account, your company can provide employees with an ACTO (Avis Company Travel Order), which is a special voucher that is handed over when a hire vehicle is collected.

If you need any further explanation of any of the charges on your invoice - our Avis invoice explainer breaks down what the charges on your invoice all refer to.

Find out more about business car hire.

Planning a trip? Start your journey..

Already planned a trip? Check your booking..

If you're not sure what some of the entries on your invoice refer to - you can use our Avis invoice explainer to find out.

This interactive environment breaks down what the charges on your invoice all refer to.

Any further questions? Please call our customer services team.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

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